Contact support
Need help or found a problem? Email us and include your device model, iOS version and a short description of what happened. Screenshots are helpful when available.
Email MyCreativeMind SupportSubscriptions and purchases
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
- You can manage or cancel a subscription in your Apple Account subscription settings.
- If a previous purchase is not recognised, open the app's premium screen and choose Restore Purchases.
- Purchases and refunds are processed by Apple.
Frequently asked questions
How do I cancel?
Use the Manage Apple subscriptions link above, select MyCreativeMind and follow Apple's cancellation instructions.
How do I restore access?
Make sure you are signed in with the Apple Account used for the original purchase, then use Restore Purchases in the app.
How do I report a technical issue?
Email support with the affected feature, the steps that caused the issue and any error message shown.